"I am beyond pleased with the fabulous results of my property's frontage and also rear decking and landscaping. Richard and his colleagues are extremely professional and provided me with great advice on how to make the most of our space. They also finished ahead of deadline! I would happily recommend Roo's to anyone looking for a quality look and finish. I'm only sorry I don't have the space to commission one of his ovens!"
….and obviously, not forgetting the fabulous, swift response from the office staff re. quote confirmation!
Karen from Wendover
"Many thanks for all your efforts on our behalf. It is very refreshing to find a tradesman who goes to such lengths to please the client and who is so concerned with giving good value and expertise to the work".
Richard's staff and other subcontractors are wonderful; they work in a smooth and businesslike way and display a marvellous attention to detail. When they have finished the days work, they leave the site in a clean and tidy condition - thank you one and all.
I would never hesitate to recommend Roo's for any work now or in the future. Thank you once again. With all good wishes.
W. M. Botting from Pitstone
Thank you to you and your team for a job well done. We are extremely pleased with the end result. It was a pleasure dealing with a team that delivered what they promised. We appreciate the after sales service that you provided.
Wayne Bailey from Aston clinton
We chose Roo`s out of a selection of 4 or 5 firms who quoted for the job. Not only did they give the best price but they seemed to understand best what we were asking for without trying to add to much in that we didn't ask for. The work was carried out on schedule, on budget and communication was good throughout. We were very happy with the results and we were able to achieve our objective of selling the property with very little hassle.
Devlin from Berkhamsted
Roo's were recommended to us a couple of years ago to make a shed base for the new shed. This was completed so well that we had no hesitation in asking Richard to complete the larger task of a new path and patio. The initial quote was very reasonable and the work was carried out quickly, efficiently and to a high standard. Both before and during the work, we were able to discuss our requirements in a positive way. Richard not only listened to what we wanted but also offered help and advice along the way.
We were extremely pleased with the efficiency of the team who were punctual, co-operative and hard working. Our garden has been transformed and we have no hesitation in recommending Roo's to others, we will definitely be using them again for the next instalment of the garden transformation.
Stephen and Carmella Perkins
We first used Richards's services in 2008 when we had our patio replaced with decking and were so pleased with the work that he and his team put in, we had no hesitation in calling him again when we needed somebody to lay some wood flooring. Today, Richard and his team have just finished renovating our garden, a job that was no mean feat and included more decking, paving, Wood chipping and gravelling ( not to mention extensive clearing of grass, weeds and old paving).
We have to say that we couldn't be happier with the result; it is exactly as we pictured it with a few refinements of Richards that really added to the end result. The miracle is that this was all achieved in two days , with no fuss or bother at all. We would happily recommend the services of Roo`s and will not hesitate to call him again when we need any work done.
Mike Smith from Pitstone
Richard and his team were a delight. Reacting quickly and doing everything he said they would and when they would do it. I was really worried about getting my high fences secured but Richard seemed confident it could be done and was the only builder to suggest extra - and inexpensive - support. He also arrived with new post caps which I'd overlooked to cover off, so for me, this sealed the deal. That showed thought and consideration that I've not experienced with other builders. He also fixed a couple of little jobs at no extra cost and with a great attitude. These things, while easy and quick for Richard, would have been hard for me, so I was grateful for the great all round service. Highly recommended. And his costs are very reasonable too. I paid the agreed quote, which was on a par with 3 other quotes I'd received. So Richard got the job on his customer care.
Alli from Hemel Hempstead
Richard of Roo's Building and Property - communication and updates are always key to allow the customer to know where and how the work is going - I can safely say that Roo's scored 100% on these areas and at no point did I ever feel I didn't know what was going on and how long was left to completion of the work. I would highly recommend Roo's to anyone that is looking for work to be carried out at reasonable prices with updates throughout the job.
Paul from Hemel Hempstead
We asked Richard to refurbish a rental property we own. The work included fitting a new kitchen, fixing a water damaged ceiling, refurbishing a wood block floor as well as fitting a new fuse board, some new wiring and all over decoration. The work was carried out with the minimum of fuss or mess to a very high standard. Richard has a good eye for detail and was able to suggest several improvements to the original plan which greatly enhanced the property. The work was carried out to schedule which allowed us to get a new tenant into the property before Christmas. Richard and his team are truly professional and offer an excellent all round service. Richard is currently quoting us for replacement windows and soffits and facia's . I would not hesitate in recommending Richards services' and look forward to using his services again in the near future.
Mike Smith from Pitstone
Richard listened to my intentions and hopes for the house and took seriously the importance of the work, which was replacing things done by my late husband, which was not easy for me. He and his colleagues gave friendly and useful advice, worked with me to get the right colours and effects and were always prepared to redo or improve anything I had doubts about. They worked to a high standard and left the house tidy and liveable in at all times, despite the major work being done. I felt able to give Richard a key to my house but he also endeavoured to work around my availability for tasks that needed me to be there.
I was especially grateful that he and his team cheerfully helped me to move furniture and even built new beds for me and did other tasks outside the remit of their original agreed job, which made things so much easier for me. I felt I could ask them to do anything and that they were taking personal responsibility for ensuring work was done well and that I was happy. The work took longer than expected, mostly as a result of my requests for extra things to be done, but Richard continues to ensure that everything is finished properly, finding solutions for any problem which arise. I am happy to recommend him and his team to others requiring decoration work done. My daughter has already asked him for an estimate for work in her home.
Mrs Wallis from Aston Clinton
Richard provided excellent service all the way through, from communication and providing the quote, to completing the job quickly and to a very high standard, and even agreeing to sort a couple of minor jobs which weren't quoted for. Would definitely use again.
Darren from Aylesbury
Richard created a new patio area in our garden. The work was professional and we were very happy with the end result. Richard also made suggestions as to how we could improve the area and as a result we had additional work carried out. The work was carried out on time and within budget (this only increased due to the additional work but Richard discussed the costs with us throughout the job). We would definitely use his services again in the future.
Dean & Hannah from Tring
I am very happy with my new fence. Richard is very professional, knowledgeable and patient both before and during the job. He arrived on time and brought three men instead of two meaning that the job was done extra efficiently. The fence looks great and the site was tidier when they left than before they came. I am very impressed and will use Roo's for future work as it arises. Highly recommended assuming you want what you're promised at a good price, with good workmanship, and a polite and professional service. I cannot fault the work in anyway.
Jenny. Old Amersham
Hi I would like to say Richard and his team were exceptional at every thing they did for me, the workmanship was to a very high standard and would recommend them highly, they did my fence as well which I am very happy with, I am hoping for him to do my path and patio soon. Many thanks Richard.